Frequently Asked Questions

If you already know you’ll keep watching, the 12-month plan is the best value at $69.99, about $5.83 a month. The 1-month plan at $19.99 suits anyone who wants a little longer than the free trial before committing. Every plan includes the same channels, library and picture quality. Our IPTV price guide explains how plan length changes the cost.

No. The price on the plan is the price you pay, with nothing added for setup or equipment. The only extra cost you might meet is an optional one-time activation fee that some player apps charge, and that goes to the app’s developer.

Yes. Buy your next plan before the current one runs out and let us know. Where possible we extend your existing login, so you keep the same setup on all your devices.

Each plan covers one active stream. You can install your login on as many of your devices as you like, but only one can play at a time. If you need two or more screens at once, contact us before you order.

Choose a plan in our pricing section and you’ll go to a secure checkout page. The payment options available to you are shown there, and all prices are in US dollars.

No. Every plan is a one-time payment for its full term. Nothing renews by itself, so there is no subscription to cancel.

Your plan starts when we activate your login, and it runs for the full 1, 3, 6 or 12 months you paid for.

If you have a technical problem that our support team can’t fix, you can ask for a refund within 7 days of purchase. The full details are in our refund policy.

Fill in the short form on our free trial page. We email a 24-hour trial login for the device you choose.

No. The trial is free, and we don’t ask for any payment details.

Amazon Fire TV and Fire Stick, Samsung and LG smart TVs, Android TV and Google TV devices, Android phones and tablets, iPhone and iPad, MAG boxes, and Windows or Mac computers. Our setup guide has steps for each one.

On Fire TV and Android TV, TiviMate and IPTV Smarters are popular choices. On Samsung and LG TVs, IBO Player Pro is a good place to start. On iPhone, iPad and Android phones, IPTV Smarters is easy to use. MAG boxes use a built-in portal, so no extra app is needed. Our IPTV player comparison has more detail.

Usually not. If you have a smart TV, a streaming stick or a phone made in the last few years, you already have what you need.

Aim for at least 10 Mbps for HD and 25 Mbps or more for 4K on the device that’s streaming. If other people in your home stream or game at the same time, you’ll want extra headroom.

Buffering usually comes from a weak Wi-Fi signal, a busy home network or an overloaded device. Restart your router and device, move closer to the router or switch to 5 GHz Wi-Fi or Ethernet, and try again. Our IPTV buffering guide covers the most common causes step by step.

Yes, for channels that include guide data. Apps such as TiviMate and IPTV Smarters show a full TV guide (EPG) with what’s on now and next. If yours is empty, see how to fix a missing TV guide.

By email. We send either an Xtream Codes login (server URL, username and password) or an M3U playlist link, together with setup steps for your device.

Please don’t. Each plan is for one active stream, and sharing a login across households can interrupt your own viewing. It also goes against our terms of service.

Use our contact form or email contact@subscribeiptv.us. Include your device, your app and any error message, and we’ll get back to you by email.